Customer Reviews

… Our reviews are REAL!

The way we approached this was to formulate a number of questions to draw out our customers’ true feelings and thoughts on the process of building their pool.  During our phone conversation, we asked our customers to assess us based on: Communication; Involvement; Installation process; and the End Result. Each review was then emailed back to the customer for their approval to publish. The results are as follows …  

“You get what you want…it’s good!”

 We decided to buy a DIY kit from MFPeasy because it was a great price and we liked the fact that we can do it ourselves as the money comes in. It has been going really well! We are putting in a retaining wall around it at the moment and are hopefully going to concrete the pool in on the weekend. We had rain when the pool arrived, so we couldn’t do anything straight away because it was too wet, but apart from the delay because of the weather everything has worked out well. We look forward to enjoying our finished pool! Communication with Jacqueline was very good. She let me know what was happening every step of the way. And MFP…easy gave us so much information, everything that was needed from start to finish! With MFPeasy, you get what you want, and they do everything they say they will do! It’s so good! There are not too many companies you can say that about! I’d definitely recommend them to a friend. And if I ever need another pool I know where to go!
Communication 5 /5
Involvement /5 (DIY)
Installation Process /5 (DIY)
Overall Result 5/5
Eva – Cannonvale, Qld. Supply Date: 13/06/2016. Pool Shape: 8.5m Classic Pool Colour: Dark Blue
   

“A good price, a Good design!”

We are currently in the process of installing a DIY pool from MFPE. The pool we purchased was a good price and a good design, so we went with it!  We currently have a house being built at the same time, so we are waiting for a few permits for the house to go through; once that’s done our pool should be installed in the next 4 weeks! Communication with warren was fairly easy, nothing was too much trouble. If I needed another pool I would probably do it again, it was all fairly well done. Everything worked out in the end.
Communication 3/5
Involvement /5 (DIY)
Installation Process /5 (DIY)
Overall Result 4/5
Petar – Altona Meadows, Vic. Supply Date: 30/05/2016. Pool Shape: 8.5m Classic. Pool Colour: Dark Blue
   

“It worked out Perfect!”

I am Building a new House and had been looking at buying a pool for a while but I wanted a specific shape that I couldn’t seem to find elsewhere. When I came across MFPE on the internet I found the exact pool I wanted! I called them and they called me back within an hour. We negotiated a price and that very day I bought the pool! Soon enough it was on a truck, on its way down to Melbourne. There was even a truck already coming to Melbourne carrying pools so I was even able to save a bit of money on the travel by putting mine on as well. So that was really helpful. When the pool arrived it was in excellent condition and Overall a great product. So it worked out perfectly! Communication with MFPE was wonderful. I talked to both Warren and Jacqueline throughout the process and they were really helpful. Any questions I had they would get back to me straight away and the system they have is pretty good. All the information I needed was there in the book they gave me, nothing had been missed! I didn’t really need to do anything but install it! So far, I haven’t put it in yet, because it’s been raining here for the last month so that has put me a bit behind with the installation, but we look forward to using our pool this summer! Our experience with MFPE was just that, EASY!
Communication 5/5
Involvement /5 (DIY)
Installation Process /5 (DIY)
Overall Result 5/5
Rick – Werribee South, Vic. Supply Date: 30/05/2016. Pool Shape: 5.5m Davinci. Pool Colour: Dark Turquoise
   

“No Mess…No Fuss!”

From the very start they were great to deal with. They were so easy to talk to, obliging and just genuine. When I first called MFPE they said they were going to be in my town the very next day! The quote came in and it was really good, so I went with them! When Warren came he was so friendly, he brought the colour charts and different samples with him so I could choose exactly what I wanted! One of my main concerns was that my pool was child friendly, as I will have little ones using it a lot. So warren made sure to advise me of the best water colours for Safety, as well as little seats on the side of the pool where the kids can rest. And the pool MFPE supplied was the best for me! Throughout the whole experience, MFPE were constantly communicating with me all the time telling me what steps they were up to, who was going to be here and what time they were going to be here, I always knew what to expect. They even organised the water to be delivered. I didn’t have to do a thing honestly it was really good. The installation process was great, the guys did absolutely everything. I just had to sit back and watch them do it all! That suited me! And best of all, It was all installed within the Day! Everyone who came cleaned up after themselves; we didn’t have to clean up anything! There was no mess and no fuss! We haven’t been able to use the pool yet because its winter, but it’s given us plenty of time to do the Landscaping around the pool before the children want to jump in!  I’ve honestly got nothing bad to say! It looks very nice, we are happy with it, and can’t wait to use it!
Communication 5/5
Involvement 5/5
Installation Process 5/5
Overall Result 5/5
Traci – Inverell, NSW. Installation Date: 30/05/2016. Pool Shape: 8m Entertainer. Pool Colour: Light Turquoise

   

You want to feel as comfortable and stress free as possible…

We really appreciated that Warren never made us feel like any of our questions were ever too silly to ask.  He was always available to help us out, weekends, evenings etc.  He was so accommodating and we could just leave a voicemail or a text or email and he would reply straight away. Something that really helped us to decide to go with MFPE was Warrens respect for our budget.  We were quite strong on how much we could afford and how much we wanted to spend and he really never pushed us beyond this.  He was obviously interested in getting our business, but more than that, he was interested in helping us achieve what we really wanted.  He was realistic about what we could afford without compromising on quality and in the end we really felt that MFPE helped us to spend our money as wisely as possible.  The modifications we made really suited us and when they explained the building aspect of the job, it really helped us to see what we were buying.   There was very good oversight of our job and the dig and install went off without a hitch.  By the time it was ready to go, we just had so much trust in Warren that we knew it was all going to go to plan.  The 3D paving company were good.  They weren’t as personable as Mike, Callum and the rest of the team but they were professional.  We personally prefer to go and choose our own pavers, as we value price and quality over convenience, but having said that, not having to go out and source a the paving was good. We liked that it was all tied into the one package, it meant that it was one less thing that we had to organise ourselves and Warren could do the chasing if need be.  Although there were a few unavoidable damages to our property, we were well informed about it and knew that it was coming.  Mike and Callum made every effort to tidy up the place every night and did a great job of fixing our lawn up.  Before we started with MFPE we had no idea of what we wanted. We are thrilled with our end result and only wish we could have afforded a larger pool!  Something else that we really loved about using MFPE was how easy it was.  We were able to carry on with our lives as normal without it being a burden at all.  It wasn’t stressful at any point of the process.  We knew when we had to pay and what it was for, which kept the picture really clear and simple for us.  We had quotes from other companies but from discussions with them, we didn’t think it was going to be possible.  MFPE made it possible for and for us, to spend that kind of money, you want to feel as comfortable and stress free as possible. Communication 5/5 Involvement 5/5 Install Process 4/5 Overall Result 4/5 Mandy – Wavell Heights, Qld. Installed: 26/01/2015. Pool Shape: 5.5m Davinci. Pool Colour:  Light Blue.
 

MFPE’s communication was above and beyond what we expected.

Sometimes I would send an email on a Saturday, hoping for a Monday close of business reply but received a reply as soon as Saturday night.  It was simple enough to understand, and detailed enough to give us confidence. When the pool was going in, Warren made a few very good suggestions and we went with them.  For example, he suggested putting in the provisions for heating so that at some point in the future, if we want to, it will be very simple to switch it over.  We did not find MFPE pushy at all.  Instead, they listened to what we wanted and made sure it was achievable.  They involved us at a level that we were comfortable with which was great. The actual install of the pool was far more exciting than it was nerve racking!  It’s not every day that you can get a crane come to your place to lift a pool shell down the side of your house.  Several of our neighbours came to see what all the fuss was about and the kids loved watching it too.   We didn’t price other pavers so we couldn’t say for sure how competitive the 3D pricing was, but what we can say is that it certainly was very convenient!  The display pavers were in the back of the 3D truck which made it simple and easy to choose what we wanted, from our driveway!. We really felt that the tradespeople were much tidier than some other tradespeople that have worked in our backyard.  There was some damage to our grass, but it was nothing we weren’t already expecting, so that was no problem.  End Result? Brilliant.  Great.  As an addition to the backyard from an aesthetic point of view, we are thrilled.  The kids get so much fun out of it and it has certainly added value to our property.  When we made the decision to do it, we were really pleased and we have not been disappointed at all. We had a few other quotes… but we chose to go with MFPE because Warren was friendly but also extremely professional and was able to tell us when each step would happen (which it did!). Whenever we asked a question, his extensive knowledge of the industry and our specific job meant that he could answer us on the spot.  It has quite definitely met our expectations and was much less stressful that we had envisaged. Definitely, definitely, definitely, definitely EASY!  We have already recommended MFPE to our friends because it was exactly that, EASY!  Warren told us it would take three days and we hesitantly accepted that, but when the dig started on a Wednesday and we were swimming on Friday night, we couldn’t have been happier! Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Eliza – Mt Lofty, Qld. Installed: 12/01/2015. Pool Shape: 8m Heritage. Pool Colour: Dark Blue.
 

This is our first pool and we ABSOLUTELY LOVE it!

Dealing with Warren was great.  We didn’t know anything about building a pool when we first started the process and he took us through everything.  The quotes he gave us to begin with were spot on and we didn’t have any unexpected costs come up along the way.  We felt that we were kept well informed and the “lingo” was easy to understand, especially when we were walked through the maintenance and filtration system.  We had an idea of what we wanted and then Warren showed us how we could achieve that.  It was a very collaborative experience.  Having the 3D paving supply team come to our place was so much easier than going to the shop.  It took us 10 minutes to decide on what we wanted and we found their service really good.  We were so excited on install day!  Despite having a small issue with the first crane, the boys managed this without extra charge.  The whole install was a smooth process and the fencing company installed our fencing on time, exactly as promised.  Michael and the team even took care of a mess left behind by another contractor without even having to be asked. This is our first pool and we ABSOLUTELY LOVE it! The whole experience and the finished look has completely met our expectations.  Initially we didn’t think we could afford a pool and landscaping, but the quote from MFPE has enabled us to have both and we feel that it was great value for our money! All our friends have commented on how fast the process was, 1 month in fact from meeting Warren to everything being completed.  Using all of MFPE’s recommended contractors was a great choice because they all worked together as a team to realise our dream pool. They were accountable to each other and worked hard to get the job done for us.  Using MFPE was exactly that…EASY. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Lauren – Everton Hills, Qld. Installed: 01/12/2014. Pool shape: 6m Entertainer. Pool colour: Dark Sand.
 

 “Can-do” attitude really impressed us.

We had a really specific idea of what we wanted to see in our backyard, had done our homework and had already tried to get a few quotes.  After a number of “no, we can’t” and “no, we don’t want to” and a few “yeah we will send you a quote” (but never did) experiences, we were pretty jaded going into our meeting with Warren. But his “Can-do” attitude really impressed us.  Instead of telling us what we couldn’t or shouldn’t do, he approached it with a “yes” mindset and we would be the first to admit that we really grilled him to make sure it really was possible. He was always available on text and phone.  No doubt there was more than one job running at the time, especially as our job was so close to Christmas, but he always knew exactly who we were and all the specs of our project as soon as we were on the phone.  His patience went a long way to keeping our project stress free and he never spoke to us like we were “dummies”, even when discussing the technical aspects of the job. We were definitely involved in the planning of our project.  As with most things, not everything went 100% to plan, but the guys remained calm and never got flustered, they just approached it all with an attitude of: “How can we get this done?”, rather than throwing it in the too hard basket.  There was a small misunderstanding about the pool resting on our neighbours land until we could get in into the backyard, but it was nothing a Christmas hamper couldn’t smooth over.  Moving forward though, it would be great to see MFPE really explain this point well so everyone can be well informed. Our jobsite was pretty complex: low power lines, property on the side of a hill, a neighbours fence and a carport to navigate, along with existing trees to deal with.  But despite all of this, the boys made it happen, and they made it happen on a tight timeline.  Despite what my wife and I saw as a few hairy moments when craning our pool in, the guys had a great way of putting us at ease.  It was just so obvious that they had done this a million times before and they really knew what they were doing. Mike, Cal and the rest of the team were just awesome.  Some days they were at our place from sunrise to 6pm, ensuring that they left our property neat and tidy, and their attention to detail really showed us that they actually care about their jobs.  They were meticulous and genuinely cared about the project, and as far as we are concerned, they are just gold.  Nothing ever seemed to be too much trouble. We were also really impressed with the convenience of the 3D paver van coming to see us.  They had a great variety of pavers to select from, but due to the Xmas season, there were quite a few unavailable to us within our timeframe.  Hopefully MFPE and 3D can work together in the future to ensure that proper lead times can be given so as to fully use this great service.  We organised our own permanent fencing, but the MFPE recommended temporary fencing contractor was fantastic. Dealing with MFPE was a real pleasure. Communication 4/5 Involvement 5/5 Install Process 4/5 Overall Result 5/5 Greg – Greenslopes, Qld. Installed: 08/12/2014. Pool Shape: 7m Heritage. Pool Colour: Light Charcoal.
 

The look we were after … for much less!

We bought a kit from MFPE and used our own installer who is a mate of ours.  If I ever had to leave a message with MFPE, someone always called me back quickly.  It was so easy to understand all the technical specs of the pool and they even organised for us to be able to look at another pool really similar to what we wanted so that we could properly imagine how it might look at our place. On delivery day, Warren came out to ensure it all ran smoothly.  Our acreage property made it really easy to just drive the truck right up to the hole and then unload it.  We chose to buy a fibreglass pool because we like the clean, square corners you can get with fibreglass.  To have the same kind of finishes with concrete was significantly more expensive.  It was great to be able to talk to people who can just make decisions straight away and really help us out. Overall we are really happy with the pool.  The kids love it and aside from a minor pump issue, which was sorted out seamlessly with Warren and the pump company, the pool is going really well. Communication 5/5 Involvement N/A (Purchased a Kit with self install) Install Process N/A(Purchased a Kit with self install) Overall Result 5/5 Heath – Willowvale, Qld. Supply Date: 01/09/2014. Pool Shape: 10.5m Classic. Pool Colour: Dark Turquoise.
 

Whatever they said they were going to do, they did!

The great thing about working with MFPE was that whatever they said they were going to do, they did!  None of our questions seemed too hard, it was so easy to get answers and that made the whole thing so easy.  When Warren came to quote us, he had great suggestions and really took the initiative to help us achieve all that we wanted. We used a crane to get our pool in and at first I was nervous, but it was obvious that the Guys (who was supervising) and the crane driver knew exactly what they were doing and were completely in control of the situation. In the end, it was all fine!  It was very convenient to have the paver van come to our house. He had all the knowledge and all I had to do was show him a picture of what I wanted and he showed me the closest matching pavers in his van.  He had a few colour schemes to choose from in my style and a great range of others for me to choose from too. The fencing has also come up really well. It wasn’t always very easy to get hold of the fencing guy, but Warren always chased it up for me and we were in contact again really easily. Mike and the team made our place look so good.  They tidied up after themselves every day and kept the job nice and presentable. The tiler was a bit messy but Mike came and cleaned it up without question, which was really impressive. Ultimately, the whole thing from first phone call to the moment we could swim in it was just so easy.  Warren gave great advice and we really didn’t have to do any more than we wanted to. Communication 4/5 Involvement 4/5 Install Process 4/5 Overall Result 5/5 Charle –  Petrie Qld.  Installed:  31/03/2014. Pool Shape:  8.5m Classic. Colour:  Dark Blue.
 

Above and Beyond!

We had researched quite a few different companies but chose to go with MFPE because of the price.  We loved the online system that allowed us to choose different sizes, colours and packages and then gave us a price for each combination.  Right through the project, they really listened to us.  They helped us choose a great design that suited our home perfectly and we really felt that they worked hard to achieve our vision, not just theirs!   Everything was organised with contractors, even council approvals which took the hassle out of it for us.  Then the 3D van with the paver options came to us!  They turned up on time, had a great range and made it so easy to choose.   All of this gave us a lot of confidence when it came to installation day.  They were on time and professional and went above and beyond to keep us informed.  We couldn’t be present for the install of our pool so they sent us progress photos to keep us up to date.  We had to access our neighbours yard to install, but everyone’s land was left in perfect condition, no damage to anyone’s property.  They were just fantastic.  We love our pool.  Absolutely love it!  It’s exactly what we hoped it would be. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 6/5 Jessica – Oxley, Qld. Installed: 03/03/2014. Pool shape: 6m Avanti. Pool colour: Dark Blue.
 

A simple DIY pool with a great result.

We bought a DIY kit from MFPE   I am a structural landscaper by trade, so I had a clear understanding of the plan, but Warren was able to explain a few little things to me, no dramas at all.  He was really good at getting back to me pretty quickly. We knew what we wanted and had already picked a pool, but after discussions with Warren, we chose to go a little bigger and are happy we did.  He pushed us in the right direction and now it looks great.  The pool just landed next door and then he came and helped me fit out the pool when it was time to install.  He did the cut outs for the skimmer box and fittings and then I was able to do the rest.   Now that our pool is in, we reckon it’s awesome, we wouldn’t change a thing! Communication 5/5 Involvement  N/A (Purchased a Kit with Self Install) Install Process N/A (Purchased a Kit with Self Install) Overall Result 5/5 Nathan – Thornlands, Qld. Supply Date: 26/05/2014. Pool Shape: 8m Heritage. Pool Colour: Dark Blue.
 

We couldn’t be happier!

After hearing a number of “no, we can’t”s from other pool companies, it was great to hear Warren explain how it was possible to achieve our dream pool.  As we had a difficult site, all potential problems were discussed up front so we could have back up plans in place.  His ideas about where to put the pump and the layout etc were really effective.  We chose our pavers online with 3D and then discussed it with the team over the phone.  They were helpful and gave us great service.  We knew exactly what was going on the whole time and whenever we needed to get in touch with the boys to ask a question, everything was fully explained and they were always easy to contact. When it came time for the install, we had total confidence.  Due to our location, everything had to be scheduled very tightly.  On the day, everything turned up as the boys said it would and the install ran smoothly and seamlessly.  The team cleaned up after themselves and left our property looking great. The whole process with MFPE was most definitely that – easy.  We love our pool.  Absolutely love it.  The brilliant black colour makes the water just gorgeous.  The coping and paving looks wonderful.  Working in the construction industry, we understand that problems can happen.  Whenever we had a slight concern, Warren dealt with our query himself immediately or put us in touch with someone who could help out straight away.  We couldn’t be happier! Communication 5/5 Involvement 4.5/5 Install Process 4/5 Overall Result 5/5 Jason – Pratten, Qld. Installed: 24/11/2014. Pool shape: 9.5m Serenity. Pool colour: Dark Charcoal.
 

Loved the step-by-step payment system

It’s obvious from speaking with the team at MFPE that they know what they are doing.  We were totally confident in the process and the people.  We already had a good understanding of what we were doing before we even met with Warren, but he explained anything we didn’t already know.  It was great that we could always contact Warren when necessary.  Loved how we were given all of the information in writing on what was required when and what we would have to pay.  This transparency gave us a lot of confidence in the project.  Eg: when “x” happens, you pay this much to this person.  Everything was really well organised between trades and contractors and so our install happened really quickly.  We had a pool 10 days after moving in so we got a lot of use out of it over Summer! The job was relatively tidy, but could have been better.  The concreters were a bit messy but we just took this to the tip ourselves.  Nothing unexpected.  It was really convenient having the 3D paving supply team come to us.  Service from them was good and when we needed to order more pavers for an extra part of our yard, it was as simple as calling them up and ordering more.  We felt that the fencing quote was high, and we did not have confidence in some of the things the contractor told us, but we didn’t get another quote to compare so we will never know. When the pool fence was inspected the inspector commented on what a good job it was and he passed it on first inspection which he said was quite uncommon so that made us happy that we had stayed with this contractor.  We have recommended MFPE to quite a few people; great service, a good price and an easy process.  Our finished product: well, we love it, love it, love it.  Love the colours we chose, love the location, love it all! 10 out of 5! Communication 4/5 Involvement 5/5 Install Process 5/5 Overall Result 10/5!! Daphne and Jack – Upper Caboolture, Qld. Installed: 10/03/2014. Pool shape: 8m Entertainer. Pool colour: Dark Turquoise.
 

Exceeded our expectations!

The entire progression was well defined and clearly explained to us.  We really appreciated this and how easy it was to get in touch with a MFPE guy when we needed to.  At first, we had our own ideas and thoughts and even though Warren listened to us well, there were certain things he said we couldn’t do.  Initially we tried to convince him our way, but now that the project has been completed, we can really see why he made the recommendations he did.  They are 100% correct.  We really liked the breakdown of all the costs too.  Each component was costed out separately and so we had complete control over the cost of the project.  We could see where it was blowing out or where we could save, according to our needs.  We felt pretty confident when the install started.  The boys reassured us that they did this pretty often so we didn’t feel too worried.  In the end, it all went really well and we didn’t have any troubles.  Our place was kept really tidy.  The 3D team coming to our place was a really great idea.  The range is good, maybe not as wide as if you did the searching yourself, but less choices keeps it simple too and less confusing.  Our pool has been installed in a really difficult spot.  When we first asked Warren to come and have a look we weren’t really sure that we would be able to have a pool as all the other companies we asked to come and quote us just kind of scratched their heads, but Warren was able to find us a solution that allows us a really nice view over a pool that is larger than we ever thought we could get in there.  In the end, we are really happy with the look of our pool.  No complaints at all. Communication 4/5 Involvement 5/5 Install Process 4/5 Overall Result 5/5 Matthew – Rochdale South, Qld. Installed: 11/08/2014. Pool shape: 6.5m Avanti. Pool colour: Dark Turquoise.
 

Wonderful…have no bad comments about anything at all!

Brilliant.  Fantastic. Wonderful. MFPE came to see us and in the next minute, we were all decided!  There were no complications and it was all really straightforward.  It was done in no time.  We always expect hold ups with this type of thing, but it just wasn’t like that at all.  It was as smooth as anything and it was easy to understand.  We didn’t have to wait for a quote or a long time for an install, it was all just so easy!  We had heaps of input and so it all turned out exactly as we wanted it to!  When the crane came, that’s when we left!  But it was so lovely to come home and see our new pool in the ground already.  The van with the pavers coming to us was very handy and saved us from going out.  I already knew what I wanted so when they had what I was looking for, I just made the decision, no fuss! Exactly what everyone wants – no fuss.  We made the mistake of putting down our grass first and in hindsight, it would have been more sensible for us to put the pool in first, but everything around the worksite was really tidy and clean.  Even though we only have a small pool, my grandkids love it! It keeps them entertained and busy and I use it everyday for exercise, exactly what I wanted it for! The pool is exactly what we wanted and we love it!  Using MFPE was exactly that – easy.  No problems, easygoing and really efficient. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Pam – Varsity Heights, Qld. Installed: 20/10/2014. Pool shape: 4.5m Davinci. Pool colour: Dark Turquoise.
 

An easygoing, easy to understand experience!

We chose to use MFPE because of price and the methods they use.  The clear steps make it a really user friendly system!  I had no trouble understanding the technical terms as they were all explained to me and the team at MFPE was always at hand to get in contact with when I needed them.  The cost was not explained to me 100% accurately, so that was a bit disappointing, but in the end, I understood why the cost increased slightly. The team did exactly as we asked and the pool has ended up looking just as we thought it would.  They really got our vision and took it onboard which was great.  The install program was really easygoing.  There was hardly any leftover mess although we did experience one contractor leaving some mess around, but the MFPE guys came back and cleaned it up straight away. The fencing guy was great and it was really convenient to have the 3D pavers supply team come to me.  They had a great range to choose from and they were really friendly, but they are a bit pricey in my opinion.  The convenience is unbeatable though.  I loved the way the whole process was done in steps.  It really simplified it and made it easy. There were just no hassles or dramas with anything.  It was a really easy project.  Overall, we are totally satisfied.  Everything just looks perfect.  MFPE suggested a black fence over a cream one to get it to “disappear” and we are so glad we went with their suggestion.  They even pulled down a large tree and moved another tree for us and it survived! Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 4.5/5 Debbie – Esk, Qld. Installed: 21/04/2014. Pool Shape: 5.5m Avanti. Pool Colour: Dark Turquoise.
 

Very patient and helpful.

When I needed to contact Warren, he was always available.  MFPE listened to my opinions and then explained the technical things to me.  They were very patient and listened to what we wanted.  This was very good.  The install of my pool went exactly as the team had explained to me.  Before they started, I really was nervous, thinking that it was a really big job.  But when they started working I could see that they knew what they were doing and then I was relaxed.  The install went smoothly and easily. I supplied my own tiles and although they weren’t laid perfectly the first time, the contractor returned to fix the problem very quickly.  This was easy to organise through Warren.  Using MFPE was great and I am very happy with the look of our pool.  Now that it is all finished, we think it looks great.  Exactly as we hoped it would! Communication 4/5 Involvement 4.5/5 Install Process 4.5/5 Overall Result 4.5/5 Chandrakant – Fitzgibbon, Qld. Installed: 24/02/2014. Pool Shape: 8m Heritage. Pool Colour: Dark Blue.
 

We are really impressed.

Our experience with MFPE was easy.  We found Warren to be great and it was really good how the team kept us updated at all stages.  For example, at the install before ours, they hit rock in the dig, causing a delay.  But they phoned us straight away and let us know and so we knew what was going on, not left wondering where they were.  It was no problem getting in touch with them when we needed to and they explained everything in detail at a level we could understand, which we thought was great. The team helped us decide exactly where to position our pool, but only after seeing our designs.  Their suggestions were useful and we could see the reasons why we should follow their advice.   We tried hard to work WITH the guys when it came time for install.  We were able to hire the bobcat for a few extra hours and use it ourselves to do a few other things on our property.  It was great to be able to take advantage of this and it saved us some money in the process.  We loved the 3D paver truck.  It was so convenient because as small business owners, time is just not something we have, so to have them come to us was such a great help.  Their price was really competitive and we liked the range.  We have even used them twice more since the install of our pool!  There was mess from the build, as expected, but they guys kept it all in one pile, so it was really easy for us to remove ourselves. We are very happy with the end result of our pool.  There were no problems along the way and it is much better than we imagined.  We are really impressed. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Vicki  – Gatton, Qld. Installed: 10/02/2014. Pool Shape: 7m Heritage.  Pool Colour: Dark Blue.
 

Paid for itself already…the kids love it!

We already had a pretty good idea of what we wanted but when we had the site visit, Warren was really good in telling us what worked and what didn’t, and he explained why a certain idea wouldn’t work.  No one ever tried to override what we wanted and they always stuck closely to our ideas.  We live a long long way from Brisbane so we had to do a lot over the phone and on email, but it all worked perfectly.  We chose our pavers online and they have turned out exactly as we expected.  Getting in touch with the team at MFPE was easy.  They always replied in good time and it was easy to understand what was happening. We used our own machinery to do the dig with supervision from Michael and the team.  It was quick and easy and the team was very particular, especially when laying the pool.  They lifted the pool out of the ground 5 different times to make sure it was 100% level.  This was really impressive, and I’m not sure that other contractors would have cared that much. The guys left our property in good condition and the whole thing was just a really easy process. The pool has turned out much better than we expected.  It has definitely paid for itself already with all the use we have gotten out of it and it just looks fantastic with the rest of our properly.  We love it and the kids love it. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Jane – Thallon, Qld. Installed: 20/01/2014. Pool shape: 10.5m Classic. Pool colour: Dark Blue.
 

5 out of 5 across the board!

We chose MFPE for two reasons: 1. Because they really listened to us and helped us achieve what we wanted, not their own ideas. And, 2. Price.  Its just great value. MFPE was the only one who really heard us.  We had several quotes, but they all just went off on their own tangents telling us what we should do, despite us saying that’s not what we want.  Warren was the only one to really listen to what we wanted.  We never felt like we were left in the dark.  We knew everything that was happening.  They told us everything we wanted to know and answered all our questions and this really helped us to understand all the technical terms.  We couldn’t fault anything in whole process. The man with the pavers was very very helpful.  Took all the legwork out of it for us.  Super convenient and had a big range to choose from. Our install was so quick and easy.  Everything just happened exactly the way it was supposed to!  Michael and the team left our backyard looking great. Using MFPE was definitely easy.  The pool is great.  We love it.  It really is just what we wanted. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Liz – Cashmere, Qld. Installed: 18/11/2013. Pool Shape: 8.5m Serenity. Pool Colour: Light Charcoal.
 

Everything they claim it will be.

We did a lot of research before making our final decision and we came very close to ordering a different kind of pool, but economically, our pool from MFPE has come in at about the same price and it is of a much higher quality. It’s not often nowadays that when you purchase something, it turns out to be everything they claim it will be. But with MFPE, we got exactly what we were promised. The honesty in that dealing with the company is really gratifying. We thought this was especially true when dealing online. The MFPE website was not an issue to use at all and for any queries we had, Warren was able to answer them. We found the process all very simple. The transportation of our pool was seamless and there was no damage at all, AND it turned up on time! The truck driver was fantastic. He worked really hard to get our pool situated correctly (as we were going to store it for a few months before installing), made sure it was safe and wouldn’t hold water in the meantime. Just great. The installer we used to install the pool has been doing this in our area for over 20 years now and he said that it is the best quality pool for the price we paid that he has ever seen. He said it is an exceptionally well-built pool and we had good value for our money here, which we found very impressive. He has even asked for details in order to refer others in our area to MFPE!!   Ian – Newlands Arm, Vic. Supply Date: 09/03/2015. Pool Shape: 6.5m Davinci. Pool Colour: Dark Blue.
 

Simple and Easy.

Dealing with MFPE was a really good experience. It was simple and easy. They forwarded me the plans and I told them what I wanted to do. There were no instructions on the plans regarding where to lay certain plumbing and valves for hot water (maybe they could include this in the future?) etc, but it was easy enough to get a hold of Michael and he talked me through the whole process and I had no problems. I’m very happy with the quality of the pool and my experience with MFPE.   Vic – Toowoomba, Qld. Supply Date: 01/06/2015. Pool Shape: 7.5m Serenity. Pool Colour: Light Blue.
 

Trustworthy and respectful tradies!

I had bought a second hand (although still brand new) spa from Gumtree and was looking for someone to install it. I called the spa manufacturer and a number of other pool companies locally and not one of them was interested to help me. This was very frustrating and when I finally was able to get in touch with Michael from MFPE, I was so relieved! They were just fantastic. Really accommodating and nice men, nothing was too much of an effort for them! When they gave me the quote I thought it was a little high, but I was happy to pay it. But after watching all the work they did to install my spa (a far more complicated process that I had envisioned), every single cent was completely worth it! They worked so hard to get my spa just perfect and I was so impressed with their work that I went and paid in full before they had even finished. I just knew they were good and trustworthy people and felt very comfortable with them at my house. I am a very big dog lover and both Michael and Callum were fantastic with my dogs, which really meant a lot to me. They were so respectful of my property and even offered to help me put the fence back up despite it not being their responsibility! Another thing I really appreciated was that if ever they were stuck at a job or in traffic and were going to be late, I would have a text before the scheduled time, just to keep me up to date and informed – very impressive! I was worried I wouldn’t be able to put the spa where I wanted it due to a difficult area of the yard, but they just worked tirelessly to get it perfect for me and I am so happy with the end result!   Ellen – Boronia Heights, Qld. Installed: 01/06/2015.
 

Everything he said he would do, he did!

We ordered a kit through MFPE and are very happy we did. Warren came to quote our project and we thought he was just fantastic. Everything he said he would do, he did! It was so easy, so quick, so effortless really. We ordered the pool and then almost immediately, it was there! Delivery happened right on time and the delivery driver was fantastic, we had no troubles with him at all. We have a really difficult spot for our pool and my husband is very precise and likes to do a lot of the renovations on our place himself, so to be able to simply order a kit, with the level of assistance we felt we needed was a great solution to our projects constraints. We found MFPE to be totally professional and we are really really happy with the result.   Andrew and Sonya – Clontarf, Qld. Supply Date: 06/04/2015. Pool Shape: 3.5m Davinci. Pool Colour: Dark Blue.
 

A few small problems, but a great end result.

Buying through MFPE was pretty good. Initially everything went very smoothly and we got the pool we were after. The payment system was really clear and we just called when we had some questions. We ran into a few small problems with the paving. We ordered more than what is included in the standard price but this wasn’t communicated to the paving installer, so we had to get him to come back and do more, which was a little frustrating. Another thing we found a bit difficult was knowing who we should call for what, sometimes it was Warren, sometimes it was Michael. When we got the answers we were after however, it was all simple enough and made sense. On the initial meeting, our design was discussed and it was no problems to achieve what we really wanted. There weren’t that many options for us as our backyard is so small, but this was never a problem for MFPE. The install was pretty standard and we felt confident in their abilities to do a good job. Overall, we are really happy with the end result of our pool and it looks fantastic. The 3D van was pretty good and the fencer was good too. He changed something when installing the fence without telling us and so when we called him to ask about it, he explained why he had to make the change. It was fine in the end and his reasons made sense; it just would have been good to know this before he did it, as it would have saved us the phone call! Communication 4/5 Involvement 5/5 Install Process 3/5 Overall Result 4/5 Romain – Griffin,Qld. Installed: 27/04/2015. Pool Shape: 4.5m Nirvana. Pool Colour: Light Blue.
 

Really good service-a rarity!.

That is so rare these days, to get good service, but all the way along, everyone that I dealt with in every aspect, the guys who dug the hole, the pool installers, the delivery guys, the tiler; everyone, I just received great service. Every time I called Warren he picked up immediately or called me back straight away. No problems whatsoever, it all ran really smoothly. In fact, the whole process was smooth, and there was no drama. We had a slight small problem toward the end but it was dealt with immediately. I found it totally easy to understand the technical things and felt that everything was made quite clear. MFPE totally listened to my opinions. They made suggestions that improved the whole look of our pool, and I was able to rely on them as the experts. Ultimately, my choices weren’t the easiest to execute, but they did just what I wanted, and in the end, I got what I wanted! The only concern I had was about the amount of water that comes down the back of our property. I was a little worried about this, but there was never a problem. In fact, we had a really bad storm the day after our job was done, but it didn’t affect the site at all, it was great. We were able to use the access from the back of our property, which just made the whole install so easy. 3D pavers were fantastic. I just got into the back of the truck and chose the pavers I wanted and that was that! I ordered extra paving from them, and that was also really easy. 3D were really quick. There was no waiting around. I anticipated that I would have problem with people not calling me back and not turning up when they said they would etc., but everyone involved in our project was reliable and dependable, what a nice change! Everyone left our yard really tidy throughout the whole project. 10/10! I loooooove it. I love it! Absolutely looks beautiful. My overall opinion is that it was just such an easy process and Warren made it easy. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Carol – Wavell Heights,Qld. Installed: 13/04/2015. Pool Shape: 3.5m Davinci. Pool Colour: Light Turquoise.
 

“How does your perfect world look?”.

Working with MFPE was smooth and seamless. From communication via SMS, email or phone call, the response was always very prompt. All the MFPE staff are professional and it’s a very well executed business. Initially we made an online enquiry and received a response really quickly. Not only that but the information we were given was accurate and reliable, taking the potential for a major headache out of it. You can basically get Warren on the phone whenever you need to, and if you cant, he will just call you back as soon as possible. Even if your question seems silly, he was always helpful and gave us great advice. We had a vague understanding of the pool system, but Warren obviously knows it like the back of his hand and can explain it at the drop of a hat. It was great. We had a fair few quotes from around the place, but a lot of the time they were unreliable and didn’t turn up! If they did, they always seemed in a rush and then it took ages to get us a costing, which were vague and never gave the right amount of detail. Warren was so different. At his first meeting with us he said: How does your perfect world look? What do you want and how do you think it should look? So we looked at designs together and what would work and what wouldn’t and WHY. We felt this was a great service level and really helped us make decisions. Our soil was type “E” which required extra engineering consideration, footings and adjustments, and we were very very impressed with how this was all handled. Being on a large property, we never had reason to feel nervous, even with the crane, it’s all just part of the process! We had the fill moved to our dredging dam and that worked fantastically. The soil was removed neatly and put where we asked. The boys did a great job keeping our site tidy. We liked the 3D paving van idea. It’s certainly convenient to have them come to you and their price point is pretty spot on. In execution though, we weren’t that impressed. The tiles that were delivered seemed pretty different to what we had ordered and we understand that there will be variation, but there was a significant difference there. Angelo was pretty lax with his communication too and we needed to get Warren to assist, which he did. He was pretty slow in returning our calls and we have now tried to contact him 3 times for an astro-turf quote, but to this day we still haven’t heard from him. In the end, we feel the result is absolutely fantastic. We couldn’t be happier. So far we have referred 3 others to MFPE because we couldn’t be more pleased with the colour, location, look and overall effect of the pool. It’s just great! Communication 5/5 Involvement 5/5 Install Process 4.5/5 Overall Result 5/5 Jamie – Withcott,Qld. Installed: 27/10/2014. Pool Shape: 10m Heritage. Pool Colour: Dark Blue.
 

Best quality that money can buy.

I bought a kit pool from MFPE because I heard they have the best quality for money and their service and product was the best money could buy. The kit came down on a shared load from Queensland and the whole process was really easy. Getting in touch with MFPE was really simple and their knowledge was always fantastic. Even though my pool is only half in (as I continue to build), I’m really happy with the result.   Joe – Hillside, Vic. Supply Date: 09/03/2015. Pool Shape: 8.5m Classic. Pool Colour: Dark Blue.
 

Nice and quick and really easy.

Sometimes Warren was really busy, but it was still really easy to get him on the phone when I needed him. His knowledge of the product is great and helps a lot when you don’t know anything about it! I didn’t want to be too involved in the process. As a business owner, I didn’t really have the time for that, so I appreciated how Warren took care of most things for me. This gave me confidence on install too. It was all really easy and we didn’t have any problems. I expected the mess to be a lot worse but honestly it was really good, so I was really happy with that. Subsequent to the pool going in we had a few issues with the filters, but Warren went above and beyond to come and fix the problems and make sure our pool functioned well. I would definitely recommend the 3D team. It was easy, convenient and I was happy with the service. The end result is absolutely gorgeous. I am so happy with it. Its perfect! The service with MFPE was nice and quick, and really easy. They always did more than that actually had to which was really impressive. Communication 4.5/5 Involvement 4.5/5 Install Process 5/5 Overall Result 5/5 Mark – Robina, Qld. Installed: 17/11/2014. Pool Shape: 6.5m Avanti. Pool Colour: Dark Turquoise.
 

Difficult access proved to be no problem.

I had no problems at all getting MFPE on the line. Whenever I needed anyone, I was always able to get a hold of them. Not only that, but they proactively kept me updated all the time, at every stage of the job. As a tradie myself, I had a good understanding of the general process, but they were really helpful when I didn’t know what was going on. We felt really good about our involvement. It was never more or less than we wanted and we were able to just pop our head in and out as we pleased to check everything was on track and going well. We didn’t have a lot of options about where to position the pool, so ultimately we only had one or two that would suit. Along with that, our access was pretty difficult, but with MFPE, there were no problems. It was clear that they knew what they were doing and this gave us plenty of confidence. Fairly happy with the way everyone worked around on our property, there was no damage and it was all pretty tidy when they left. 3D was pretty good to be honest. We liked the idea of the van coming to us and we were able to choose a tile pretty quickly and easily. Only problem we had there was the delay on the delivery. The reason seemed to be pretty odd, but we know these things can happen and in the end it was only a few extra days that we had to wait. Now, everything is just as we wanted it. It looks really good. The whole project was just great and so easy! Even when we had an issue with the pool being out of level, we were really impressed with the fact that we had people at our place fixing it up the next day. It was sorted immediately and we thought this was great service. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 5/5 Robert – Southport, Qld. Installed: 08/01/2015. Pool Shape: 4m Versace. Pool Colour: Dark Blue.
 

A great result ASAP.

Warren was really easy to talk to. He explained everything in detail and kept us informed of the whole process along the way. No matter what, he always called us back on the same day. Everything was in simple English, which was great. We had heaps of choices when it came to our design. Warren really read our situation well; he understood our budget and respected it. We had the options to upgrade or downgrade certain parts of the pool build, depending on our needs. That freedom meant we got what WE wanted. We were really confident with the install of our pool. MFPE had explained it all really well and told us what to expect so there were no nasty surprises throughout the day, which was great. Having 3D come to us was really good. The convenience of not having to go out and do the legwork was fantastic and we had the opportunity to really see the pavers with our house. The guys also got a really good understanding of our job. We felt that pricing was really standard and the range was quite good also. Ivan came to do our fencing and we had a bit of trouble getting in touch with him. But MFPE followed it up for us and got it sorted. His price-point was good and we thought in the end he did a good job. MFPE was really upfront about our project, so from day one we knew what to expect. We knew there would be some mess with bringing trucks up and down the side of our house. The concreters were a bit messy and we expected them to clean up a bit better but in the end we took it away ourselves. That was a bit of a shame actually because MFPE turned up the next day to clear it away, just a bit of a misunderstanding there. In hindsight we should have listened to Warren on a few things that he suggested. He recommended a slightly smaller pool, but we pushed ahead with a larger one and while we are happy with the size, it had caused a few issues in other parts of our yard. The week after the pool went in, we had a big storm, which washed off a fair bit of the crusher dust, so we called MFPE and told them. Mike and Cal came back almost straight away to put more on so that it could be ready for the coping. The pool dig started on a Monday and we were swimming on Friday night, which we felt was fairly impressive. Ultimately, we made a decision to put a pool in and wanted a result ASAP and that is what MFPE delivered: A great result within 3 weeks of our initial decision. Communication 4.5/5 Involvement 4/5 Install Process 4.5/5 Overall Result 4/5 Shane – Chermside, Qld. Installed: 03/11/2014. Pool Shape: 8m Serenity. Pool Colour: Dark Blue.
 

Very Impressive!

I would rate MFPE’s communication as very good to excellent. Warren had no problems getting back to us straight away, be it via text, email, a phone call or voicemail. It was just great. We could ask any questions and there would always be an answer. Michael did most of the explaining after the install, he showed us the filter and bits and bobs and he was just exceptional in doing this for us. He even cleaned our pool when he had to deliver the pool part that was sent to us by mistake. This is just an example of the “nothing is too much trouble” service we received from MFPE. I had no idea what I was doing when we first started looking at pools, so to have MFPE walk us through the process was fantastic. We had a difficult area and needed a retaining wall, which they helped us organise. Discussing our fencing plan and doing our retaining wall altogether saved us a lot of money. Warren was great in giving us a lot of options, showing us what could be done and what he would recommend, but always leaving the final decisions in our hands. We never heard “No”, which was refreshing and the recommendations they gave were fantastic as it helped us to think about a few things we wouldn’t have otherwise considered. At times we felt nervous as we thought that minor things might go wrong, and they did – a storm water drain was knocked during the dig, but MFPE had solutions for everything. They did their best to reassure us and calm our nerves. We thought the 3D van was fantastic. It was well worth it to have them come out. There was a massive range and we could take the ones we liked out of the van and check them against our house to make sure it matched the brickwork. They arrived on time, were brief and helpful and our order arrived on time also. The fencer was amazing too. There was a small issue and he returned within a day to correct it. In 90% of our install, Mike and Cal cleared the rubbish every morning. Afterwards, when we were relaying the turf, the ground was a little uneven, which would have been great if the excavator could have just flattened it all out for us when it was there. We are absolutely, 100% satisfied with the result of our pool. We tried to get three quotes; one was an online quote and the other guy just never turned up. This helped to narrow our options, but what really made us decide to go with MFPE was the really fast timeline we could achieve with them. They said they could do it quickly, and they did. The finished product looks great, much better than we thought. When the pavers were laid, we couldn’t believe the result, the whole thing looks great. Especially because we were swimming by the day Warren said we would be – very impressive! Buying and building a pool is still a difficult process, but they guys we worked with were easy to get along with, did the job, were friendly and great to work along side of. They answered all of our questions and in the end, it was as easy as it could have been! Communication 4.5/5 Involvement 5/5 Install Process 4.5/5 Overall Result 5/5 Tina – Morayfield, Qld. Installed: 10/01/2015. Pool Shape: 7m Avanti Pool Colour: Dark Turquoise.
 

Added value to our lifestyle!

Excellent and very good! That is how we would describe the communication between Warren and his clients. It is extremely important to us that we have good communication with people we deal with and we appreciated the reassurance that Warren gave us at every step of the way. It was so easy to reach him when we needed to. He was always available and if he wasn’t, he called us back as soon as he was. It was so good that at no point were we ever concerned that we wouldn’t be getting the result that we wanted. We have a tendency to be overinvolved in projects like this, but in this case, we felt that we were involved to the extent that we wanted to be involved and not one bit more or less than that. MFPE really put our minds at ease that we weren’t overcomplicating the process and that we should have a say as we wanted to. We never felt like we were being oversold, which is the strong impression we got from some of the other companies we got quotes from. We found the install process to be an interesting one. Many of our neighbours came to see it and we had plenty of confidence that the installers knew what they were doing. It was a really windy day when they craned our pool over the house, but we were totally relaxed knowing we were in good hands. This was not our first experience with the 3D Paving Supply van. We had used them before and again, found their communication and range was quite good. There was a small mix up in the delivery of our pavers, but it was all sorted within a couple of hours without any hassle. The fencer is actually who referred us to MFPE. We felt his work was of an OK standard. He forgot to cap a few of our posts off and said that he would return to finish the job, but so far we haven’t seen him. However, to his credit, he did do our job at a very busy time of the year and even finished the necessary parts of the job on a Sunday so that we could get the pool approved for Summer. Our backyard is really large, so the mess was pretty noticeable. It disturbed the grass a fair bit but that was to be expected. We found the tiler to be pretty messy also, which was a bit disappointing. We loved the website too. It would have to be one of the most functional websites we have ever been on. You can get an idea of the price up front whereas in our experience, everyone just wanted to send us glossy brochures and talk about price only weeks down the track. We are very very happy with the end result. It looks great. We are very satisfied with the decision to go ahead with the pool and feel that it is a great addition to our home. It has allowed us to engage with our kids more and ultimately, adds value to our lifestyle. Communication 5/5 Involvement 5/5 Install Process 5/5 Overall Result 4/5 Cameron – Kedron, Qld. Installed: 29/09/2014. Pool Shape: 7m Heritage Pool Colour: Dark Blue.

Proud Owners of an awesome pool!

Both Garth and myself have been extremely happy with the results from start to finish on our pool. Having our own pool in the Summer has just been awesome. Not only do we have a great pool, but also an added entertaining and hang out area at our home. Garth called My Fibreglass Pool Easy and they came out straight away to quote. Warren was not your usual pushy sales person by any means, he was polite, most helpful and knew his stuff which made our decision very easy. As soon as we had our funds from the bank, they went straight to it and started the process of installing our pool. Warren kept us up to date on everything that was happening. It was exciting. Warren’s communication was excellent. All staff was polite and helpful, the boys watched as the pool came over and into the hole via the excavator. The position we installed the pool meant it had to be a smaller pool but the advantage of being close to the house makes it more usable. The installation process was excellent and went smoothly each step of the way. We worked tirelessly each weekend as we chose to install the fencing and retaining walls ourselves but needed it completed by a certain date in order to get the pool fence regulations signed off in time. Warren was not bothered by the fact we did not use his fencing contractor, which made our job easier. The overall result is fantastic and we are very proud owners of an awesome pool. Warren and his team have done an absolutely awesome job and our gardening achievements surrounding the pool continue to happen. We recommend My Fibreglass Pool Easy to anyone who wants to install a fiberglass pool.
Garth and Laiwa- Mt Crosby, Qld. Installed: 10/08/2015. Pool Shape: 5.5m Davinci. Pool Colour: Light Blue.

Their Communication is exceptional

We absolutely love our pool, you and your team, especially Michael, Pete and Caleb did an exceptional job.
The main reason we chose to have our pool installed by My Fibreglass Pool Easy was because of how all the pool options, information and costs were clearly outlined on their website.  We had very specific requests when it came to types of filters, pumps and other provisions we wanted our pool to have and Warren was extremely experienced and knowledgeable with sourcing and applying everything at the best possible price and at times not charging extra. During the pool install there were definitely some hurdles due to accessibility to the back yard and the weather.  Warren, Michael, Pete and Caleb were exceptional in getting the job done in the most efficient, cost effective and professional manner.  They always advised us of what they were doing, how they would do it and consulted us along the way. Our pool installation took longer then anticipated due to unforeseen circumstances however, Warren and his team ensured that each problem was rectified as a priority. MFPE have always answered our calls, emails and cries of help immediately and never left us in the lurch or not knowing where we stand.  Their level of communication is exceptional and beyond their duties. Our Davinci pool is stunning and we couldn’t recommend My Fiberglass Pool Easy enough. Thank you to Warren and his team for your hard work.
Communication 5/5
Involvement 5/5
Install Process 4/5
Overall Result 5/5
  Kate and Daniel- Murrarie, QLD. Installed: 13/07/2015. Pool Shape: 6.5m Davinci. Pool Colour: Light Turquoise.

I could not be happier

My involvement with Mfpeasy in 2015 was trouble free from start to finish. The communications with Warren made me feel confident that he knew his product and service so well. I was contacted prior to start of job and always a day or so before the next stage and they were always there if anything needed to be discussed. Installation went smoothly and the crew all worked so well together even working in with the electrician who had to re-run a line during excavation. The first temporary fence inspection was queried by inspector, but Michael was on to it right away and the fence guys came the same day to rectify. Overall I could not be happier and would not hesitate in recommending this company
  Lorraine- Elanora, QLD. Installed: 20/07/2015. Pool Shape: 5.5m Davinci. Pool Colour: Dark Sand.

No reservation on recommending MFPEasy!

Having had a pool installed 15 years ago (NOT by MFPE) only to pop out of the ground 2 days later, I was very nervous about getting a pool – don’t mention the pool was my catchcry! However, we have a young family and there was a lot of pressure to go ahead. We did a fair amount of homework, approaching a number of reputable pool companies. Some didn’t even return calls, others were cordial enough, but didn’t turn up for appointments. Some were very good about getting back, but none made me feel as comfortable as Warren from MFPE. I’ve read a number of other reviews of their work and it seems their communication and follow through is an underlying theme. And for good reason… We knew we wanted a fibreglass pool but needed a fair bit of help through all the details. A friend had offered to build the pool house and organise the fencing, paving and landscaping. This was no issue for Warren who helped with all aspects lending advice wherever it was sought. When we were comfortable with all the detail and costings, the project proceeded exactly as expected and every step of the install was communicated then followed through. We now have a wonderful pool that has really enhanced our entertaining. It is run by a great low maintenance system which leaves us mainly able to just enjoy. There have been some minor equipment issues, as you would expect, however, one call to Warren and things get fixed! We couldn’t be happier with the outcome and have no reservation recommending MFPE.
Communication 5/5
Involvement 5/5
Install Process 5/5
Overall Result 5/5
 
Rob – Manly Qld. Installed: 18/04/2015. Pool Shape: 7m Entertainer. Colour: Dark Turquoise

Transformed our back yard into a thing of great beauty.

We approached this pool project with great caution as we had a tight budget and very specific ideas about how this swimming pool needed to look and blend into the existing landscaping, upon completion. There was also a specific deadline, which had to be met, due to a pending overseas trip. Three quotes were provided from local Sunshine Coast suppliers, all promising to deliver “the best pool on the coast” but none could guarantee that the finished product, could be delivered to us, with in our time frame. There were moderate price variations in each quote. Then we discovered “Mfp Easy” and Warren, who exuded confidence and professionalism. The promise of completing our pool project, with in our specified time frame, was guaranteed and work commenced shortly afterwards. All that we asked for, was provided and the job was handled with great care and attention to detail. Our existing landscaping was undisturbed and now features as a very important backdrop to our stunningly attractive 8.5m “Classic” pool. The works were completed within our agreed time frame and the site was left clean and tidy. Once things got under-way, we were astonished, how quickly work progressed. Any concerns we had we promptly dealt with by Warren and his team of friendly guys. Thanks to Warren and his team, for making the whole experience a pleasure and transforming our back yard into a thing of great beauty. Rex and Kevin – Cooroy Qld. Installed: 25/01/2016. Pool Shape: 8.5m Classic. Colour: Light Sand.

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