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Project 4

Location: Newcastle

Start Date: June 1st, 2017

Finish Date: June 10, 2017


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“It came together nicely”

The process took longer than I was expecting, because we had considerably bad weather so that did make it a bit difficult. The day the pool was meant to go in it poured down with rain! So it didn’t start very well but towards the end it came together nicely. Once Michael got onto the Job everything ran really smoothly. I can’t fault his communication his professionalism. Whatever he said he was going to do, he made sure it was completed. He always followed up and delivered. Everyone was great in their communication always getting back to me. Especially warren, even though he was very busy he would always make sure to call back if he missed a call. I am very happy with how involved I was and I felt like my decisions were heard and followed through on. Once Michael was on the scene I felt confident that everything would get done exactly the way it should. I did have a problem with how the water feature was placed but as soon as I spoke to Warren about it he organised to get it re-done which was fantastic! We are very happy with the overall result. We were able to swim as soon as the pool went in, but for safety we couldn’t have others over until everything was completed. Overall the pool looks great and it will be getting lots of use in the coming Summer Holidays!
Communication 5/5
Involvement 5/5
Installation Process 3/5
Overall Result 4/5
Supply Date: 4/01/2016.
Toowoomba QLD


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